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Services

For more information about these programs and services, please contact your local SVEC office or email us at info@svec.coop.

Home Energy Survey

 The Cooperative provides free home energy surveys to its residential members. The purpose of the survey is to help consumers understand how they consume electricity and how to get the most for their energy dollar.

Third Party Notification Form

SVEC has established an authorized third party notification program. This program allows for an authorized third party to be notified in case of pending termination of electric service of an individual account. If you are interested in this program, the form that needs to be completed and returned by mail is available by clicking here (PDF Document 27 KB). The program description and details are included as part of the form.

Surge Suppression

Protect your motor-driven or resistance-heated electrical equipment with a TESCO Surge Protection System offered by SVEC. An electrical surge is a very brief period of high voltage, and is the most damaging of power disturbances. Surges may be caused by several things, such as lightning strikes, storms, falling tree limbs, and auto accidents.

The TESCO Surge Protection System offers protection for items such as a washer, dryer, refrigerator, freezer, range/stove, dishwasher, trash compactor, sink disposal, central vacuum, security system, garage door opener, ceiling fan, room air conditioner, electric hot heating, HVAC, water softener, and others. Computers are covered, but there are other ways lightning can get to the computer. The warranty only covers if lightning comes through the electrical connection.

For more information and warranty restrictions, call SVEC, or stop by your local district office. The meter-based device remains the property of SVEC. This service is accompanied by the manufacturers down line repair or replacement warranty. Click on the link below for warranty information.

TESCO Residential Warranty  (PDF Document 371 KB)

Load Management

A voluntary program where members allow the Cooperative to install a remotely controlled switch on their electric storage-type water heater. This allows the Cooperative to control that heater during peak times of electrical demand system-wide. Any reduction in peak demand results in a savings to the Cooperative which, in turn, are savings for the members. To date the Cooperative has over 6000 water heater switches installed and the program has reduced our wholesale power costs by over $29.0 million since its inception.  Load Management Brochure and Enrollment Form ( 140 KB)

SVEC Energy Assistance

The purpose of this program, which is administered by a number of outside organizations, is to assist individuals and families experiencing financial stress in making their winter energy bill payments. Contact the appropriate agency in your area for more information:

Congregational Community Action Project (CCAP)
112 S. Kent St.
Winchester, VA 22601

Harrisonburg-Rockingham County Salvation Army
185 Ashby Avenue
Harrisonburg, VA 22801

Highland County Evangelistic Association
PO Box 143
Monterey, VA 24465

Page One
427 W. Main St.
Luray, VA 22835

Shenandoah County Department of Social Services
600 North Main Street, Suite 108
Woodstock, VA 22664

Staunton-West Augusta County Salvation Army
1700 West Beverley Street
Staunton, VA 24401